This inspiring video illustrates how technological advancements, including AI and the Internet of Things, can open up a new world of possibilities for smart cities. #RetoMarketChanges

Efficiency and productivity can mean the difference between remaining relevant and fading into obscurity. For both the private and public sectors, digital transformation has proven invaluable when it comes to leaving behind archaic technology, fragmented data sets, and insecure processes. It’s also proven to be a crucial tool for increasing collaboration and improving employees’ work satisfaction with flexible, intuitive, digital tools that enable seamless knowledge transfer regardless of location.

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To increase access to their services, governments can now literally place them in the hands of their citizens via intuitive, mobile-first applications and websites that provide greater visibility and efficiency. This approach greatly reduces citizens’ efforts toward solving simple administrative tasks. This in turn allows public employees to focus more time on responsibilities with higher impacts, such as delivering services to those who most need them.

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This blog post details how Microsoft uses Dynamics 365 to keep up with digital sales. As more customers move to digital buying, the volume of leads generated has grown exponentially. To keep up, Microsoft Digital Sales turned to Microsoft Dynamics 365 Sales and Sales Insights to scale for increased demand, engage customers remotely, and increase seller productivity.
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As cities become more densely populated, local governments must find ways to provide more-accessible services to all their citizens. One way they can do this is by investing in digital solutions that allow for the creation of new services while increasing the scope and efficiency of existing services. A shift to digitized operations enables public employees to do more with less and empowers them via digital tools that broaden the impact of their actions.

In this video, you’ll see how the city of Houston is using Microsoft technology to enable new services, reduce traffic congestion, and help create a better future for all its citizens.

As the global crisis of COVID-19 begins to abate, Microsoft is working closely with education systems around the world to support transitions to the next stage of schooling. This document outlines how the new technologies implemented during the crisis can continue to be used to support transitions back to school and to improve and reimagine schooling going forward. Most countries will continue working towards full connectivity distance learning readiness during the transition back to school to ensure all students have connected devices for seamless learning. These efforts will ensure all students can participate in distance and hybrid learning should school closure be necessary again.
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