What is Microsoft Teams? It’s a collaboration hub—a place to conduct 1:1 and group chat and to engage in powerful online meetings. It has Enterprise calling and voice with built-in Office 365 apps. Teams’ versatility is stronger than ever, while maintaining enterprise-grade security and compliance that customers rely on. App integration is also built in—and there’s a steady increase in organizations utilizing apps with the tool. There’s a reason it’s the fastest growing business application in Microsoft history. #RetoMarketBusiness
This resource is a repository of guides to help move critical organization data to G Suite smoothly. Get all the steps needed for a successful migration, from system requirements and setup to migration mapping, settings, and execution. Contact us for more information on G Suite today.
In this video, see how Ste. Michelle Wine Estates continues to prioritize the safety and well-being of its employees and customers during the COVID-19 pandemic. The company has taken numerous precautions to minimize risk and has transformed business processes to serve its customers during these difficult times. Microsoft Dynamics 365 solutions help this company stay in touch with employees, maintain facilities, meet new business requirements, and more.
What do customers really want out of their online interactions with your company? Answering this question correctly can mean the difference between increasing revenue and joining the group of businesses that, combined, lose upwards of $1.6 trillion each year by not living up to consumer expectations.
Truth be told, there is no single correct answer to this question, and yours will ultimately depend on your product, service, or industry. However, there are four general principles that every business can integrate into their customer experience strategy that have proven to yield exceptional results, regardless of the nature of their business.
Read this article to learn how you can leverage these trends in your favor and increase brand loyalty among your customers.
Delivering the best services possible to citizens while managing tight budgets is an everyday struggle for public institutions. Although this is also true for many privately owned companies, a slight delay or inefficiency in public services can spell disaster for entire families. Yet keeping up with digital transformation can be difficult for such institutions thanks to nightmarishly long bureaucratic processes and archaically old existing architectures. This means that once a digital strategy gets approved, there’s little to no room to get things wrong. When thing do go the right way, however, governments and public institutions are empowered with unparalleled efficiency that translates into a better quality of life for all citizens.
This eBook is a helpful guide to ensure a smooth transition to G Suite from decision and preparation to deployment and upkeep. For more information on G Suite, contact us today. View: Switching to G Suite
How can we take what we’ve learned about the rapid response to remote learning and apply those insights to our current models as well as future schooling?
In this webinar, Microsoft Education VP Barbara Holzapfel leads a discussion with Michael Fullan and Joanne Quinn, Global Directors for New Pedagogies for Deep Learning. Both Fullan and Quinn believe that the disruption and reopening of schools sets a ripe environment for meaningful discussions and action to reimagine the future of learning. Listen to this thought-provoking webinar. Read More…
This blog post details how Microsoft uses Dynamics 365 to keep up with digital sales. As more customers move to digital buying, the volume of leads generated has grown exponentially. To keep up, Microsoft Digital Sales turned to Microsoft Dynamics 365 Sales and Sales Insights to scale for increased demand, engage customers remotely, and increase seller productivity. Read More…
When you think digital transformation, what typically comes to mind? For most people, it means rapidly changing technology within the context of enterprise and consumer-oriented private services. Many don’t realize that digitalization and efficiency is just as crucial in the public sector as any other industry. Here, digital transformation can mean the difference between effectively improving someone’s life or making them waste months—or years—in bureaucratic limbo.
In this video and case study, you’ll learn how Chesterfield County replaced its 20-year-old mainframe application with a cloud environment based on Microsoft Dynamics 365 that enabled easier knowledge transfer and increased efficiency—and most important, allowed the county to deliver on its promise of helping over 340,000 citizens live better lives. Read More…
As cities become more densely populated, local governments must find ways to provide more-accessible services to all their citizens. One way they can do this is by investing in digital solutions that allow for the creation of new services while increasing the scope and efficiency of existing services. A shift to digitized operations enables public employees to do more with less and empowers them via digital tools that broaden the impact of their actions.
In this video, you’ll see how the city of Houston is using Microsoft technology to enable new services, reduce traffic congestion, and help create a better future for all its citizens.
As the global crisis of COVID-19 begins to abate, Microsoft is working closely with education systems around the world to support transitions to the next stage of schooling. This document outlines how the new technologies implemented during the crisis can continue to be used to support transitions back to school and to improve and reimagine schooling going forward. Most countries will continue working towards full connectivity distance learning readiness during the transition back to school to ensure all students have connected devices for seamless learning. These efforts will ensure all students can participate in distance and hybrid learning should school closure be necessary again. View: Leadership and policy guide for system leaders
As IoT devices become increasingly more intertwined in our modern lives, we must come to terms with the fact that each device represents a potential risk for stolen or compromised data. Cybercriminals are constantly looking for new targets to exploit, and unprotected IoT devices are an especially vulnerable way for hackers to tap into our personal and business accounts and cause major damage. It’s critical for organizations to minimize potential security breaches by leveraging enterprise-grade network security and protecting employee-owned devices through secure BYOD programs.
In this article, you’ll learn about the top 10 devices that hackers can potentially use to compromise your business. You’ll also get insights into how these devices can be shielded against prying eyes. Read More…
Insurance customers want the ability to buy and be serviced from anywhere, at any time. To meet this desire, GEICO decided to focus on two key aspects: abandoning its legacy infrastructure and focusing on digital transformation from a customer engagement perspective.
Watch this video to learn how GEICO evolved from a traditional, silo-based infrastructure to an integrated, automated, and collaborative model. This transition allowed for increased flexibility and productivity thanks to a DevOps approach using Microsoft Azure.